Mercure Bristol Holland House Hotel

Simpatia e eficiência dos funcionários áreas espaçosas, bem decoradas e iluminadas bem como um excelente serviço de restaurante

Lovely spacious room, very well located-close to the waterside and easy walking distance from Temple Meads station.

The weekend we stayed there it was full of hen and stag parties, which meant the swimming pool was taken over by drunk men and the corridor outside our room was pretty noisy!

Staff were nice and polite and the room was very tidy and well furnished.

Great shower, on site gym.

The pillow material was annoying, lighting in the room was inadequate, particularly due to a few blown bulbs

The size of the rooms was fantastic, staff were helpful and friendly, the hotel had a really nice feel.

The comfort, the quality of the team. The good breakfast.

There was a bad smell in our room and the fuse jumped once.

Rooms were massive and really great value. Staff were friendly in the main

Breakfast was terrible for a 4 star hotel. No care taken over it and staff were obviously stressed. This actually affected us taking a meal in the restaurant in the evening coupled with an unimaginative menu

It was a nice hotel, clean and simple, staff were attentive and handy for city access. Rooms were spacious

The bar service was not very good, often not manned and the food prices were extortionate. Eg. £5.50 for two tiny prices of Melba toast and a desert spoon of coronation chicken..

The staff were all very friendly and helpful, particularly in the restaurant and on reception. The lounge was spacious and comfortable and the service was very good in all areas. The breakfasts were excellent and the buffet was topped up regularly.

The bedroom was comfortable, however there was a smell of cigarette smoke in the corridor outside. The room was quite small and the door closer on the bedroom door was positioned in such a way that the wardrobe door was damaged virtually every time I opened it, as it struck the door closer. The food in the bar at lunchtime was not good value, particularily the starters which were tiny (eg Coronation Chicken and Melba Toast)

Staff were friendly and helpful and coped with a hen party very well! Late breakfast and late checkout most welcome!

The location was excellent and the room we were allocated was large, comfy and clean.

really good location, not even 15 minutes walk to the harbourside. very clean and spacious room. nice friendly staff and good atmosphere.

parking should have been included. swimming pool is extremely shallow (practically waist high). no sauna/steam rooms. room service menu was a bit lacking, especially late at night.

Fairly Central, reasonable prices onsite car parking with swimming pool and spa.

Could hear the guests next door through the adjoining door.

Staff were polite and helpful, design and style of the hotel was pleasant, breakfast was good

No minibar stock (had to order), room service terrible

The hotel was excellent value with a large room and comfortable beds. It was also very quiet for a city hotel.

I requested a room with a bath and had a shower instead.